Adding/Saving signature

Forum|Forum|1 year ago
August 5, 2024
1 reply
1032 views

Some of our users have complained that the signature they previously added were not visible and had to add a signature again to sign a document when received. Seems the signature is not saved and therefore, each time signature needs to be added.

How to resolve?

Adobe Sign forms

mariahweyne

Inspiring

If they have an assigned license, users can go to https://acrobat.adobe.com/link/signatures/?signUri=%2Faccount%2FaccountSettingsPage%23pageId%3A%3ASIGNATURE_PREFERENCES and saved them there.

If they have Sign for Business or Enterprise, they can add them in their personal preferences.

H

Hussain38999042bqd4Author

Participant

Yeah as I mentioned, their claim is that it's not saved after they added there and it is needed to add everytime when signing a different document

mariahweyne

Inspiring

Did they try to add it from where I mentioned?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded