Skip to main content
A
abigailt74907816
Participant
May 14, 2018
Question

Adding Users

  • May 14, 2018
  • 1 reply
  • 333 views

Hello,

I am having issues adding another person to my account. I'm receiving this error message below.

This topic has been closed for replies.

1 reply

MichaelKazlow
MichaelKazlow
Legend
May 15, 2018

I will leave Adobe support to answer but I guess the user might have his email account tied to a different account or company. I know I had a problem since my email address was used both for personal and business use and that caused an issue.

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices