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K
Keith21801264wvqi
Participant
January 12, 2023
Question

Address book and auto-populating address when sharing and sending for signature

  • January 12, 2023
  • 1 reply
  • 1468 views

Hello,

I'm using Adobe Sign via Acrobat for my business.  There appears to be some kind of address book in the system, because when I type certain names in the "send to" box it will pop up with contacts, including contacts that I've never sent for signature before.  The problem is that I can't figure out where the address book is, or where it's pulling from.

 

The exact same thing is happening whenever I ''share'' a document with Acrobat.

 

Is it pulling from the cloud?  From Outlook?  From my local machine?  I'd appreciate any advice because there are people on there that I would never want to mistakenly send documents to.  This is kind of important.

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
January 16, 2023

Hi Keith21801264wvqi,

 

Thank you for reaching out.

 

Would you mind confirming if you are using the service on the personal machine or the machine at work?

Please share the screenshots of how the contact appears. It will give us an idea about the pop-up you are referring to.

Did you check if you have ever used these contact before to send or share some documents?

 

Thanks,

Meenakshi

K
Keith21801264wvqiAuthor
Participant
January 16, 2023

Hello.  I attached some screenshots.  The people that drop down automatically are people that I have shared documents with in the past, that is correct.  I would like to be able to manually update the contact list.  Can you help me?

K
Keith21801264wvqiAuthor
Participant
January 16, 2023

And also, this is my personal machine.  I have Adobe Acrobat Pro.

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