Admin account couldn't find the workflow setting function in acrobat e-signature

Hi VL123-,

Thank you for reaching out.

If the above steps don't help, please contact the Acrobat Sign Entperise team to get this checked. They will be able to check and help you with the correct information. You may contact support using the steps suggested in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html. 

Thanks,

Meenakshi 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

You have to make sure that person has Acrobat sign Admin privileges assigned.  These are set in the VIP's admin console not in the  Adobe Sign Console.