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Participant
Aug 11, 2025 4:32 PM UTC
Answered

Adobe Acrobat Sign - Approver Option

Hello, 

 

I am trying to use Adobe Acrobat Sign to send documents -- I only have the role "signer" 

 

But I need to add approvers. Can someone please assist, thanks,  

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Aug 11, 2025 6:57 PM UTC

    Hi tony_4959,

     

    Thank you for reaching out.

     

    We checked that you have an Acrobat Sign individual-level service plan. In this plan, you have only the Signer role available. 

    To get the Approval role, you will need to upgrade the account. Please refer to the information on the following help document on various recipient roles available: https://adobe.ly/4ljWL2X. 

     

    Feel free to let us know if you have any questions.

     

    Thanks,

    Meenakshi

    2 replies

    John T Smith
    Community Expert
    Community Expert
    Aug 11, 2025 6:14 PM UTC

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the correct forum

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    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Aug 11, 2025 6:57 PM UTC

    Hi tony_4959,

     

    Thank you for reaching out.

     

    We checked that you have an Acrobat Sign individual-level service plan. In this plan, you have only the Signer role available. 

    To get the Approval role, you will need to upgrade the account. Please refer to the information on the following help document on various recipient roles available: https://adobe.ly/4ljWL2X. 

     

    Feel free to let us know if you have any questions.

     

    Thanks,

    Meenakshi

    Translate