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tony_4959
Participant
August 11, 2025
Answered

Adobe Acrobat Sign - Approver Option

  • August 11, 2025
  • 1 reply
  • 223 views

Hello, 

 

I am trying to use Adobe Acrobat Sign to send documents -- I only have the role "signer" 

 

But I need to add approvers. Can someone please assist, thanks,  

    Correct answer Meenakshi Negi

    Hi tony_4959,

     

    Thank you for reaching out.

     

    We checked that you have an Acrobat Sign individual-level service plan. In this plan, you have only the Signer role available. 

    To get the Approval role, you will need to upgrade the account. Please refer to the information on the following help document on various recipient roles available: https://adobe.ly/4ljWL2X. 

     

    Feel free to let us know if you have any questions.

     

    Thanks,

    Meenakshi

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    August 11, 2025

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the correct forum

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    August 11, 2025

    Hi tony_4959,

     

    Thank you for reaching out.

     

    We checked that you have an Acrobat Sign individual-level service plan. In this plan, you have only the Signer role available. 

    To get the Approval role, you will need to upgrade the account. Please refer to the information on the following help document on various recipient roles available: https://adobe.ly/4ljWL2X. 

     

    Feel free to let us know if you have any questions.

     

    Thanks,

    Meenakshi

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