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Oleksandra3008281375bu
Participant
June 20, 2023
Question

Adobe Acrobat Sign transaction limits

  • June 20, 2023
  • 1 reply
  • 761 views

Hi all,

need to understand what is the actual detailed transaction limits for Adobe Acrobat Sign (would be perfect to understand specially for Salesforce).

I am aware about established limits https://helpx.adobe.com/sign/using/transaction-limits.html  but there were noticed some discrapancy while testing it... sometimes it allowes to attach 57 attachments up to 5MB per every and up to 10 page sin every document (means even more then 500 pages in total) , on the other hand it doesnt allow to upload 1 attachment with 99 pages 7 MB.

So, I would like to understand 1) whether there are limits for number of pages/weight for every single attachment; 2) what is the actual limits of pages/weight/number of atatchment icons for whole transaction.

 

Thanks!

 

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 2, 2023

    Hi Oleksandra3008281375bu,

     

    We have checked that you are using the Adobe Sign Enterprise plan. If you have questions about the transaction limit for Salesforce, the experts can best answer them. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

    Refer to the following help document for more information on Acrobat Sign Integration: https://helpx.adobe.com/sign/integrations/salesforce-user-guide.html. 

     

    Thanks,

    Meenakshi

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