Adobe E-Sign

Question

Hi,

I currently have an adobe e-sign account that I use on a regular basis, however my work email address and recently changed very slightly and the adobe notifications are now bouncing and no longer come through to my email.

I have tried to update my email address but it says that I am unable to as the new email address is already in use. How can I change this?

Thanks,

Zoe

mariahweyne · Answer

You should contact Adobe directly through chat:

Use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=auto
Open in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

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