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R
Rchristou3
Participant
February 19, 2023
Question

Adobe iOS not sending email

  • February 19, 2023
  • 2 replies
  • 436 views

Hello,

 

Recently I have been having an issue when trying to send an adobe pdf file to an email. I will push submit and it will bring a pop up and have the recipients address and my email address with the subject and file attached. But when I push submit the recipient will not get the email at all. It doesn't pop up in any of my folders in my gmail account. Has anyone else had this issue and know how to fix?

 

Thanks

This topic has been closed for replies.

2 replies

Meenakshi_Negi
Meenakshi_Negi
Legend
February 27, 2023

Hi Rchristou3,

 

Thank you for reaching out.

 

Would you mind confirming if the issue started recently?

Share the Acrobat Sign and OS version number on your mobile device.

Did you check if it works fine when sending documents using the desktop application or the website?  

It would be helpful if you could share the screen recording with us.

 

Let us know if the issue is resolved. 

 

Thanks,

Meenakshi

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 19, 2023

is this an adobe sign question?

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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