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Chris24208068bsec
Participant
October 13, 2023
Question

Adobe request e-signatures email suggestions desktop app

  • October 13, 2023
  • 1 reply
  • 1060 views

The Adobe request e-signatures email suggestions is suggesting a personal email address instead of their business email address. I was able to delete the suggestion using the X to the right of the name on the web interface; however, the suggestion still comes up on the desktop application interface. I was hoping the change would propagate to the desktop app after a day, to no avail. I have also tried deleting the address from the list in the registery entry: Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Workflows\cServices\cSendForSignature\cUser\taddressList; to no avail.

Any idea how to get rid of this suggestion in the desktop app?

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 31, 2023

    Hi Chris24208068bsec,

     

    Thank you for reaching out, and sorry about the delay in response.

     

    Could you please let us know more about the suggestion you are referring to?

    It would be helpful if you could share the screenshot for a better understanding of what happens.

    Let us know more about the change you are referring to.

     

    Thanks,

    Meenakshi

    C
    Chris24208068bsecAuthor
    Participant
    November 1, 2023

    Here is a screen shot from the desktop client, when I hover over the name, no X to the right of a suggestion comes up.

     

    Here is a screenshot of the About window for version information.

     

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