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rm49684
rm49684
Participant
June 21, 2017
Question

Adobe Sign - Add a file/message after document is processed

  • June 21, 2017
  • 1 reply
  • 377 views

After I add recipients, a message and a file in Adobe Sign and click next, the document is processed. Say I forgot to add a file or want to edit my previous message, how do I do so? If I go to manage I see the document and click on edit, but I can only edit the processed document and do not have the option to add a file or edit a message.

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1 reply

S
ScottCarter
Participating Frequently
June 22, 2017

Hello,

The "Modify Agreement In-flight" feature you are describing is available only for the Enterprise service plan, and only applies to the files attached to the transaction.

This feature allows you to add, remove or reorder the individual files uploaded during the send process, as long as the agreement hasn't been acted on by the first recipient.

If you are not on the Enterprise service plan, The only option is to cancel the previous agreement and start again.

There currently is no setting/feature available to alter the Message (global or private) once the agreement is sent.

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