Adobe SIGN and Acrobat PRO Help Needed

Question

So I recently bought Adobe Sign for my small business. I however then discovered I may want to buy Acrobat Pro. When I was going to buy it, the system told me it was a conflict with SIGN and I would have to upgrade so does this mean that I would be getting rid of SIGN and converting to Acrobat Pro only? I dont want to loose my files on my Adobe Sign account online and I do like Adobe Sign. I know you can sign stuff and legal docs on Acrobat, but just seems weird that its two separate things. Any advice is helpful!

Thanks!

Meenakshi_Negi · Answer

Hi Chaosphere,

I have checked that you have the Adobe Sign individual account.

As you have mentioned above that you need to buy Adobe Acrobat Pro service, it already includes the Adobe Sign Pro service.

That may be the reason you get the upgrade option.

Could you please let us know exactly where did you get this upgrade option.

It will be helpful if you can share the screenshot.

Let us know if you have any questions.

Regards,

Meenakshi

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