Adobe Sign and Sharepoint

Question

This is really frustrating.

I created a new account in Office 365 just for Adobe. It's an admin on SharePoint and an admin in Adobe.

I try and connect the app via Oauth and get a message that the user profile is for a different profile and if I want to switch to a personal profile. Which I click and does nothing.

If i setup one account on Adobe, at least give me the option when signing in of either the enterprise or personal account because it doesn't seem really obvious.

Still not sure how to actually fix it, the username and password is correct but nothing happens.

Meenakshi_Negi · Answer

Hi davidg1776964,

Thank you for reaching out.

We have checked your account with the email address used to log in here in the community. You have an Acrobat Sign individual plan that does not include the integration feature.

If you use a different email address, please share the option you get for signing in to the Acrobat sign account.

It would be helpful if you could share the email address with us privately. You may initiate a private message using the envelope icon at the top right corner of this community page.

Thanks,

Meenakshi

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