Adobe Sign API Applications

Question

Hi!I am trying to connect the Oracle tool Unifier to Adobe sign, however I keep getting an error.  "Unable to authorize access because the client configuration is invalid: use_oauth_v2_apis" Oracle currently is hardcoded to only to use an Oauth url:https://secure.[Shard].echosign.com/public/oauth?redirect_uri=[UnifierWebsite]&response_type=code&client_id=[ClientID]&scope=user_login:self+agreement_send:account+agreement_read:account+agreement_write:account  Is Oauth V2 a new requirement? or has someone seen this issue before? Below is a screenshot of the error.  Thanks!Gideon

Gideon5FF5 · Accepted Answer

Hi Meenakshi,

Thank you for the reply. I did reach out to support and get the answers I needed. Unfortunalty the issue I am running into is on Oracle's side. Here is some information that others may find useful.

Back in June 2021 the standard Oauth v2 became required for all new Adobe sign connections. Existing connections will continue to work for the time being, but will need to be updated in the near future.
The Oauth v2 Standard uses a slightly different url:
Example:(https://secure.na2.echosign.com/public/oauth) vs (https://secure.na2.echosign.com/public/oauth/v2)
As of now Oracle has not yet built the Oauth v2 standard into their Adobe sign config tool. However they are aware of the issue and are working on it.

I will update this when a work around is found or if Oracle fixes the issue on their side.

Thanks again,
Gideon

Meenakshi_Negi · Answer

Hi Gideon,

Thank you for reaching out.

As you receive the error message, please ensure that you are using the Shard as NA2 in your Oauth url.

If you were using the same shard and still receive the error, then I would suggest you get in touch with the Adobe Sign support team.

You may refer to the steps suggested in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Let us know if you need any help.

Thanks,

Meenakshi

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