Adobe Sign app for SharePoint does not install

Forum|Forum|4 years ago
October 19, 2021
1 reply
377 views

I am not able to integrate Adboe Sign Add-in to our SharePoint Online (O365) site. I follow the instructions as per the installation guide but nothing happens. No package is installed. I tried calling support but they routed me to this forum to post the question here. Any kind of help/insight is appreciated.

I have an Adobe Sign enterprise trial license.

SharePoint and Salesforce integration

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SimonESATS

Adobe Employee

Are you a site admin? have you use the right package from the SP Online store, does your org allow you to install site add-ons.

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Snighdha5C40Author

Participant

Yes. I am a SPOnline Admin and my org allows me to install site add-ons. I have used right package/app from SP Online store. I tried it multiple times. I click on "Add-it" button which takes me to confirmation screen and later nothing happens. It takes me back to the SP store and the package is not installed either. Any help is much appreciated.

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SimonESATS

Adobe Employee

I can't think of anything that would cause that. What should happen is the add-in is added to your site o nthe SPO server, may be worth checking with MS on this.

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