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shahin0D4D
Participating Frequently
November 19, 2020
Question

Adobe Sign application

  • November 19, 2020
  • 1 reply
  • 392 views

Hi,

We have an Adobe Sign Enterpris license and now I would like to add users to this application but we dont see this application in our Adobe Admin Console and when try to open the Adobe Sign application to add an account there we go directly to the Clouddocument site and see no option to add account there.

Any suggestion on how to solve this?

Thanks

This topic has been closed for replies.

1 reply

S
shahin0D4DAuthor
Participating Frequently
December 8, 2020

wow, almost a month and still no reply!!!!

Rubie C
Rubie C
Participating Frequently
December 9, 2020

When you log-in to your Admin Console->Products, can you see the Adobe Sign Products? You also need to have Administrative Role in Admin Console to be able to add users: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/admin-roles.ug.html 

In Admin Console -> Support, you can submit tickets to Adobe Support for your issues. 

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