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defaulttsfagaczsam4
Participant
September 10, 2021
Question

Adobe Sign Audit Report

  • September 10, 2021
  • 2 replies
  • 883 views
  • When using AdobeSign directly, there appears to be a setting which influences whether or not the audit report is returned to me as a separate pdf or as part of the agreement.  Is this correct? What is the default value for new accounts?
  • If this is correct, and I enable this setting, will the audit report automatically merge with the signed document or do I have to explicitly call to have it returned in PDF when using your API?
  • If I do not enable this setting, can I still call to get the audit report with the API?
  • Is there a separate end user setting that can override and account level setting? If so, how does the API react to this?
  • Is there a valid use case, and/or why does AdobeSign allow for the audit report to be a separate document?
  • Under the circumstance where I, as a company, may have elected to not include the signing certificate, and I purge my AdobeSign database after 6 months, how long does AdobeSign retain the agreement ID information?

 

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2 replies

mariahweyne
mariahweyne
Inspiring
April 23, 2024

You can set that up in the account settings. You need to be an admin.

 

A
aurora_4093
Participant
December 16, 2024

Is there a way to do this in the file as opposed to the email report? It's hit or miss whether it sends me the email report in a timely manner, so I frequently check the program itself, where it's a separate document that can't be exported to another program together. 

B
Bob36931677ss9e
Participant
April 23, 2024

Hello,

 

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