Skip to main content
Participant
October 12, 2020
Question

Adobe Sign "Cancel" Document screen goes dark

  • October 12, 2020
  • 1 reply
  • 272 views

Many times I have used the Cancel X Document and when attempting that the rectangle goes dark and the screen freezes. I can tab back, but am locked out of the application when trying to cancel a document. 

This topic has been closed for replies.

1 reply

Participant
November 16, 2020

I have exactly the same issue. It has been going on for weeks now. Cannot cancel a document, cannot upload a signed one etc. The Actions panel just goes dark and the whole page freezes. And I am unable to contact Adobe Support. Terrible service.