Adobe Sign "Cancel" Document screen goes dark

Forum|Forum|5 years ago
October 12, 2020
1 reply
272 views

Many times I have used the Cancel X Document and when attempting that the rectangle goes dark and the screen freezes. I can tab back, but am locked out of the application when trying to cancel a document.

Manage documents
User interface issues

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luciec720263

Participant

I have exactly the same issue. It has been going on for weeks now. Cannot cancel a document, cannot upload a signed one etc. The Actions panel just goes dark and the whole page freezes. And I am unable to contact Adobe Support. Terrible service.

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