Adobe Sign certificate disabled

Forum|Forum|1 year ago
June 24, 2024
1 reply
529 views

Hello,

can someone help me with this?

For Information I am using the Testversion of Adobe Sign

Self sign

This topic has been closed for replies.

Meenakshi Negi

Community Manager

Hi Adrian38220927x48g,

Thank you for reaching out.

Please ensure you use the service from one of the providers mentioned in the following help document: https://adobe.ly/4cqzV6g.

Use the steps suggested to add the digital signature on the following help document: https://adobe.ly/4eJTCYk.

Let us know if you are still receiving the error message.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

A

Adrian38220927x48gAuthor

Participant

Hey Thank you for the suggsest.

Unfortunatly it still says DISABLED

Meenakshi Negi

Community Manager

Hi Adrian,

Could you please confirm if the certificate has been issued by one of the mentioned providers? Also, did you check if the sender has enabled the provider on their end?

Thanks,

Meenakshi

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