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Kathy409
Participating Frequently
November 13, 2024
Question

Adobe Sign changes date default value format when uploading a filled form

  • November 13, 2024
  • 1 reply
  • 291 views

We have an form that includes having people enter a date for the beginning of a two week time period and then autofills the rest of the two weeks.  No problem.  Some people enter only the Month and day and it formats nicely in the form.

 

When we use that filled out form to get the signatures in Sign, we get an error messge. The date reverts back to what they typed in (mm/dd) for the default value instead of the formatted date (mm/dd/yy) which shows up on the form. (See attached)

 

Am I doing something wrong? Can I get Sign to use only the formatted value rather than the default value the person enters?

 

Or do I have to change it every time?  Thanks.

1 reply

Meenakshi_Negi
Legend
February 20, 2025

Hi Kathy409,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please refer to the information in the following help document: https://adobe.ly/4hJ8p6I

If the issue still occurs, please let us know how the form fields are created. 

 

Thanks,

Meenakshi