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Fergus Power
Participant
June 20, 2023
Question

Adobe Sign changing dates in Excel file from UK to US format

  • June 20, 2023
  • 1 reply
  • 323 views

Hi, the issue that I am having is that Adobe Sign keeps changing date formats when I upload Excel files. For example, I just created a purchase order to send to a supplier with requested delivery date of 7 August 2023 (which I'm typing in Excel as 07/08/2023). Adobe changes this to US format so what the supplier (in the EU) sees is 08/07/2023 and she calls me to tell me that that delivery date is impossible!

I've checked the regional settings in Adobe Sign, on my laptop, and on my Microsoft account and all of them show UTC +01:00 Central European Time. Adobe Sign shows default date format of dd-mmm-yyyy.

I can of course find a work-around for this but I would prefer to fix it at source. Can anyone help?

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 2, 2023

    Hi Fergus Power,

     

    Thank you for reaching out.

     

    In Adobe Sign, the default format for date fields is Month Day Year (mm/dd/yyyy). That seems to be the reason the date gets changed.

    Could you please confirm the Acrobat Sign plan you are using?

     

    Thanks,

    Meenakshi

     

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