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August 27, 2026
Question

Adobe Sign/Document Builder Salesforce

  • August 27, 2026
  • 1 reply
  • 5 views

I’ve built a few document templates in Adobe Salesforce and each time I go to preview I hit an error around the null object. The user has all of the object permissions that I’m pulling my information from and i have tried narrowing it down to just adding the record Id on the template to see if any of the lookup fields were causing issues but i’m still receiving this error attached 

 

    1 reply

    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    August 27, 2026

    Hello @adventurous_speaker73d6


    I hope you are doing well, and sorry for the trouble.


    Please get in touch with the Sign Salesforce Enterprise team so that they can assist you with the issue: https://adobe.ly/4qDbSc8


    I hope this helps, and please reach out if you have any questions.

    Regards,

    Anand Sri.