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Participant
August 8, 2023
Question

Adobe SIgn hangs on Safari

  • August 8, 2023
  • 1 reply
  • 577 views

Good day

 

I have a user that uses a Mac and is having issues opening Adobe Sign from Safari.

Does anyone perhaps have a solution for this.

Safari is up to date.

 

 

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
August 8, 2023

Hi @Chantel31552802vz0k 

 

Is the Adobe Sign site that doesn't open or hang on Safari, or is the document you have been sending out for signature getting hung?

Try resetting the browser, deleting cache and cookies, or changing the browser to Chrome for testing.

Use this URL for signing into the Adobe Sign account https://secure.echosign.com/public/login 

 

Let us know if it makes any difference.

 

Thanks,

Akanchha