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andrewg4730297
andrewg4730297
Participant
June 24, 2016
Question

Adobe Sign Help

  • June 24, 2016
  • 2 replies
  • 345 views

My dashboard is missing the sign option and telling us we cannot access this feature. HELP!

    This topic has been closed for replies.

    2 replies

    sameer_puri
    Adobe Employee
    sameer_puri
    Adobe Employee
    June 29, 2016

    Hi Andrew,

    Do you mean there is no 'Send' button on your dashboard? If yes, this may be because your account may have been moved to Cancelled accounts channel. There may be many reasons for the same, but primarily it happens in case of non-payments.

    If you think this occurred in error, try getting in touch with Adobe Sign support folks. They will be able to guide you the best.

    Thanks

    Sameer Puri

    MichaelKazlow
    MichaelKazlow
    Legend
    June 29, 2016

    Have you added yourself as a signer of the document?

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