Adobe Sign Integration using version EchoSignDocumentService17 no longer working
Hi,
We implemented the adobe sign integration within our web portal way back in July 2014 using version https://secure.echosign.com/services/EchoSignDocumentService17?wsdl
Implementation approach:
1. We are using the API key from our developer account
2. We are asking our customers to provide their adobe sign credentials to send document for signing on their behalf
3. Following web method is called for sending document for the signing
Dim ES As EchoSignDocumentService20PortTypeClient = New EchoSignDocumentService20PortTypeClient(New BasicHttpBinding(BasicHttpSecurityMode.Transport), New EndpointAddress("https://secure.echosign.com/services/EchoSignDocumentService20"))
Dim sAPIKey As String = "XXXXXXXXXXXXXXXXXXXXX"
Dim senderInfo As SenderInfo = New SenderInfo()
'senderInfo.email = "XXXXXXXXX@gmail.com"
'senderInfo.password = "XXXXXXXXXX"
Dim documentKey As DocumentKey()
Try
documentKey = ES.sendDocument(sAPIKey, senderInfo, documentInfo)
Catch ex As Exception
Console.WriteLine(ex.Message)
Exit Sub
End Try
It is no longer working as expected and whenever customers tries to use their credentials then API respond with error "Invalid password for user: XXXXXXXX@gmail.com". It is happening for all customers. However our customers can use same credentials on adobe sign portal directly to sign any document.
It seems web service implementation is broken and no longer working anymore. Note: we didn't make any code changes since initial version was released. We already tried the same method by updating service reference up to https://secure.echosign.com/services/EchoSignDocumentService20?wsdl without any luck.
Can any one please help me to resolve this issue. Thanks in advance!
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