Skip to main content
Participant
June 25, 2022
Question

Adobe sign issues

  • June 25, 2022
  • 1 reply
  • 278 views

I have adobe sign issues when downloading completed documents.  They must be in a PDF-A format so that they can be e-filed with the e-portal of the State of Florida.  The conversion as suggested by support is time-consuming and cumbersome.  Does anyone have any experience in this process.  Did not have this problem with other e-sign companies.

    This topic has been closed for replies.

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    June 25, 2022

    [Moderator moved from Using the Community (forums) to Acrobat.]

    Which version of Acrobat do you have?

     

    Free Acrobat Reader or paid Acrobat Pro DC?

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    July 3, 2022

    Both.