Question

Adobe Sign, Log in issue

Forum|Forum|4 months ago
January 15, 2026
3 replies
212 views

My Adobe Log in works fine but i cant log in to sign a designated Document that i received.

Don’t use the Adobe ID link proposed by the system after you entered a wrong password ... the adobe ID is not linked to adobe sign and is just misleading

Meenakshi_Negi

Legend

Hi sven_8164,

Thank you for sharing the information. It appears that your Adobe Sign account was not linked to your Adobe ID, which caused the confusion.

Let us know if we can be of any help.

Thanks,

Meenakshi

S

sven_8164Author

We have done it without help from your site.

Meenakshi_Negi

Legend

Hi sven_8164,

That's great! Glad to know the issue is resolved. Thank you for updating us.

Could you please share what happened? It will help others with a similar issue.

Thanks,

Meenakshi

Meenakshi_Negi

Legend

Hi sven_8164,

Thank you for reaching out, and sorry for the trouble caused.

Please let us know what happens when you try to sign a designated document. Do you get any error message?

If yes, please share the screenshot.

Try signing in to your account first, then open the document from the "Waiting for you" folder to sign it. Check if that helps.

Let us know how it goes.

Thanks,

Meenakshi

S

sven_8164Author

I received an email to sign the document but it allways tells me that my Password is wrong. I allready changed the passwort 2 times but i still cant sign in to sign :).

Meenakshi_Negi

Legend

Hi sven_8164 ,

Can you confirm if the document was sent via Acrobat Sign? If yes, can you locate the document in your Acrobat Sign folder?

If you can share the video showing how you open the document and what happens, it will help us to understand the issue.

Thanks,

Meenakshi

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded