Adobe Sign Log in takes me to Adobe Acrobat

Just received a new enterprise license for Adobe Sign. When I intially tried to log in, it would take me to Adobe Acrobat. I tried the link in a different browser but the result was the same. After working with Adobe Support (archived my account) I was instructed to have my admin add the license back to my account. I now receive an email that states I have multiple accounts and that I need to change my email or archive my old account. When I click to archive the old account, I receive an error message. I have wasted a solid two hours today on this issue and am still unable to send out contracts.