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mmag-atas
Participant
September 25, 2019
Question

adobe sign login

  • September 25, 2019
  • 1 reply
  • 170 views

keeps asking me to login in although the "keep me signed in" box is checked

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Legend
    September 26, 2019

    Hi Lindam,

     

    Please try to clear the cookies and caches of the browser on which you are uisng the Adobe Sign account.

    Check if you experience the similar behavior on an alternate browser or in the new Incognito window on Chrome. 

    We tried to check it on my end and it sign-in automatically once I check the box " Remember me".

     

    If the issue still occurs, please let us know.

     

    Regards,

    Meenakshi