Rene35188300e15y

Participant

Question

Adobe Sign maximun file size 8 Mb

Forum|Forum|2 years ago
February 1, 2024
9 replies
3585 views

This week I noticed that the maximum file size for Adobe Sign documents is 8 Mb instead of 10 Mb.

Is this a new policy? On the Acrobat website, the file size is 10 Mb (Last updated Jan 22, 2024).

Trusted Seattle Realtors

Participant

Maybe it's time to cancel with adobesign if this can't be fixed..... 10 MB isn't that big. Please....

Legend

Hi Rene35188300e15y,

Thank you for reaching out.

Could you please share more information on how you noticed this change in file size? Did you try sending any file with a larger size than 8 Mb?

It would be helpful if you could share more details with us.

Thanks,

Meenakshi

Rene35188300e15yAuthor

Participant

Hi Meenakshi,

Every week I send some documents for signature. Some of them I have to optimize so that their size is less than 10 Mb. And this week when I try to sign documents with a size between 8 and 9 mb I get the message in Acrobat to reduce the file size (See attached file Adobe File size error.jpg).

Dennis35633700bjay

Participant

I'm also getting the 8MB error message. Is there any update on this issue?