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R
ri4935551
Participant
February 25, 2019
Answered

"Adobe Sign not available" for past 5 hours. Am I the only one?

  • February 25, 2019
  • 1 reply
  • 592 views

I've been trying to use Adobe Sign for half the day. Help though the chatbot said I'd get a call within an hour - that was 4 hours ago. Now the chatbot just says they're experiencing "longer than expected" wait times and I've had nothing for hours. Any suggestions? Who can I contact? Who will help me? I need to get a contract to signature by the end of the day.

The customer service is appalling. Is there another avenue?

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi there,

Sorry for the delay in response.

It seems that there was an outage occurred at that time.

If you are still experiencing any issues, please update the thread.

Let us know if you need any help.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
February 28, 2019

Hi there,

Sorry for the delay in response.

It seems that there was an outage occurred at that time.

If you are still experiencing any issues, please update the thread.

Let us know if you need any help.

Regards,

Meenakshi

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