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Participant
November 14, 2018
Question

Adobe Sign not working

Please help Adobe sign has stopped working.  I get error

This worked the last time I used it.

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4 replies

AkanchhaS8194121
Legend
November 20, 2018

Hi Nigelw,

Have you tried to send the document now? Could you please try to send it now? It could be a possibility that, there might be some intermittent issue with the website for a while.

  • For testing purpose, you may try sending the document through the web- Adobe Document Cloud
  • Check with a different test document. After resetting the web browser or changing the web browser.

Let us know if it still doesn't work for you.

Regards,

Akanchha

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andrewg59948483
Participant
December 13, 2018

I put in the email and press continue. This is all that happens.

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anuragg75444724
Adobe Employee
Adobe Employee
December 14, 2018

Hi,

Please let us know the following info

  • Acrobat version. Go to help-> About Acrobat Pro DC
  • Have you configured any proxy to block Adobe Sign n/w in your work environment ?
  • Is this issue happening with every file or is it file specific ?
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