Adobe Sign on MS TEAMS only navigates to Home Screen

Question

I am using adobe sign through a browser without difficulty. However when I try to use it through MS TEAMS, as I had previously, it is unable to navigate past the Home Screen. If I click on Manage, it briefly displays a spinning wheel then goes blanc. I can then only navigate back to the home screen where it shows pending and completed tasks.

I would prefer to use it through TEAMS than having to log in through the browser every time.

I have tried to uninstall and reinstall, but the problem persists. Any help on this would be greatly appreciated.

Thanks.

Meenakshi_Negi · Accepted Answer

Hi JustAnotherUser_8462,

Thank you for reaching out.

Please refer to the information in the following help document: https://adobe.ly/4cvSuHf.

We have checked that you are using the Adobe Sign Enterprise plan. If the issue still occurs, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/444DBct.

Thanks,

Meenakshi

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