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Donavan3596826511xj
Participant
March 9, 2024
Answered

Adobe Sign Power Automate Send For Signature No Email Is Sent

  • March 9, 2024
  • 2 replies
  • 997 views

Using Adobe Sign Enterprise License to set up Power Automate flow to send a file for signature. the flow completes successfully, but no email is sent out. Is there a way to see a queue to determine why the email wasn't sent? I am following the Adobe documentation.

    This topic has been closed for replies.
    Correct answer Donavan3596826511xj

    I figured it out. Since I am an Adobe Sign Admin, I did not get the email. It shows up in the Adobe Sign Manage interface for to approve. If I change my workflow and send it to a different email address, the email is successfully sent out. 

    2 replies

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    Donavan3596826511xjAuthorCorrect answer
    Participant
    March 9, 2024

    I figured it out. Since I am an Adobe Sign Admin, I did not get the email. It shows up in the Adobe Sign Manage interface for to approve. If I change my workflow and send it to a different email address, the email is successfully sent out. 

    D
    Donavan3596826511xjAuthor
    Participant
    March 9, 2024

    I managed to find the Adobe Sign Management Interface and can see the requests I sent. I still don't understand why I never received the email though. Is there a dependancy on the recipient to have the Adobe Acrobat Sign application installed on their machine to access their signature requests? 

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