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Gosia261512634h4a
Gosia261512634h4a
Participant
April 21, 2026
Question

Adobe Sign puts incorrect name in model release request form

  • April 21, 2026
  • 1 reply
  • 13 views

I’m an Adobe Stock contributor. I've been trying to send my model a release request form through the contributor portal that uses Adobe Sign but the form gets pre-filled with my nick name and not my legal first name. How do I amend this? My name is correct in my Adobe contributor account and the adobe.com account. Is there anywhere else I should look?

    1 reply

    Meenakshi0101
    Community Manager
    Meenakshi0101Community Manager
    Community Manager
    April 22, 2026

    Hi Gosia261512634h4a,


    Thank you for reaching out, and sorry for the trouble you've experienced


    We checked the account information using the email address associated with your community profile, and it shows that you have a free account. Could you please confirm whether you are using the same email address for Acrobat Sign? 

    Additionally, please provide the name that appears when the document is prefilled in a private message. You can send me a private message by clicking on my profile and selecting the message button. Once you’ve added the details, just click send.


    If you need any help, feel free to let us know.


    Thanks,

    Meenakshi

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