Adobe Sign redirects to adobe.com home page (logged in)

When i click on the ADOBE SIGN - FORM FILLER application on my iPad Pro and log in using the same credentials I use to log into Adobe Acrobat Home page, for some reason the ADOBE SIGN - FORM FILLER application window redirects to the same exact page as the Adobe Acrobat Home (logged in) and gives me NO ADOBE SIGN - FORM FILLER application features. The gentleman online downloaded the ADOBE SIGN - FORM FILLER and logged in but did not have the same issue. I've tried all the general troubleshooting by logging out and loggin back in and deleting and redownlading the applications. I am wondering if there is something happening with my account in the back end?  Please help