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hannahj6032496
Inspiring
May 10, 2023
Question

Adobe Sign - remove " Adobe Sign on behalf of "

  • May 10, 2023
  • 1 reply
  • 1679 views

We do regular bulk sends to our employees to sign, in their inbox seeing 

"Adobe Sign on behalf of BUSINESS NAME <adobesign@adobesign.com>" 

does not catch their eyes, these are tradies not office workers. 

 

Surely we can send from our own email or rename this line? 

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
May 12, 2023

Hi hannahj6032496,

 

Thank you for reaching out.

 

To confirm, are you referring to removing the "Adobe Sign on behalf of BUSINESS NAME" pop-up? This might not be possible.

Please refer to the following help document: https://helpx.adobe.com/sign/using/upload-logo-to-account.html. Check if that helps.

Share more information about what you were trying here. 

 

Thanks,

Meenakshi

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hannahj6032496Author
Inspiring
May 21, 2023

Hi, no i have my logo added that doesnt reall yhelp the situation. I have employees not oepning the emails thinking it is spam as it shoes "Adobe" as sender not our coming on the preview in their inbox.

mariahweyne
mariahweyne
Inspiring
June 15, 2023

Go to Personal Preferences and check to see if the information is correct.  The name that is there is the one that will show in the email.

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