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N
niz41452738
Participant
September 28, 2018
Answered

Adobe Sign Send not working

  • September 28, 2018
  • 2 replies
  • 1588 views

Hi,

Since I am not able to find an option to contact - page keeps on refreshing and I never get to the options - I am logging this case here.

Could you please have a look at the Send option.

I have an urgent contract that needs to go out for signature today, but I cannot properly access the send page.

As soon as I click Send I get a server error:

"Server error

We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.

If you continue to encounter this error contact our customer support."

Reloading does not help, contacting 'customer support' neither as I cannot find an option that works.

Could you please have a look at the application?

Thanks.

This topic has been closed for replies.
Correct answer niz41452738

Hi Marjan I did not change anything but the page looks normal now again. While I had the error I was able to switch to the 'classic view' and use this instead. Kind regards Nizetta 

Sent from my Samsung Galaxy smartphone.

2 replies

K
Khalilnik
Participant
September 2, 2023

I want to download and install the app

M
MarjanA
Participating Frequently
October 1, 2018


Hi Niz,

To resolve the Server Error, could you please delete the cache and cookies on your browser and try again?

Let me know if this works.

Kind regards,

N
niz41452738AuthorCorrect answer
Participant
October 2, 2018

Hi Marjan I did not change anything but the page looks normal now again. While I had the error I was able to switch to the 'classic view' and use this instead. Kind regards Nizetta 

Sent from my Samsung Galaxy smartphone.

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