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Anonymous
September 20, 2016
Question

Adobe Sign shows google doc but won't allow me to select for signing

I'm trying to use Adobe Sign (android app) to capture customer signatures on individual Google Doc documents. When I select Google drive, I am able to see the Google Doc but am not able to select it for signing. Is there a way to make this happen? Thanks in advance.

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    1 reply

    AadeshSingh
    AadeshSingh
    Participating Frequently
    September 20, 2016

    Hi 14367

    Make sure Adobe Sign app. is updated to the latest version.

    Reboot the Android device & then try to replicate the issue.

    If the issue persist, please download the document from  Google drive on your device & then try uploading it in Adobe Sign app to test if the issue is with document.

    Regards,

    Aadesh

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