Skip to main content
A
Anonymous
September 20, 2016
Question

Adobe Sign shows google doc but won't allow me to select for signing

  • September 20, 2016
  • 1 reply
  • 419 views

I'm trying to use Adobe Sign (android app) to capture customer signatures on individual Google Doc documents. When I select Google drive, I am able to see the Google Doc but am not able to select it for signing. Is there a way to make this happen? Thanks in advance.

    This topic has been closed for replies.

    1 reply

    AadeshSingh
    AadeshSingh
    Participating Frequently
    September 20, 2016

    Hi 14367

    Make sure Adobe Sign app. is updated to the latest version.

    Reboot the Android device & then try to replicate the issue.

    If the issue persist, please download the document from  Google drive on your device & then try uploading it in Adobe Sign app to test if the issue is with document.

    Regards,

    Aadesh

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices