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Participant
June 25, 2020
Question

Adobe Sign - Small Business - USERS

  • June 25, 2020
  • 1 reply
  • 478 views

Hi ive just purchased this product whuch gives 1 licence and 9 users. I have set up the account with 6 users each with their own work email addresses.

 

However, I would not appear able to allocate the product against each user as it says the licence is used (by me as the adminstrator)- so it appears as though all users within my organisation will need to use the admin/licence email address rather than their own. Does this seem correct?

 

I thought that having 9 users agsinst 1 licence would mean that each users could use the product by using their own work email address ?

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1 reply

mariahweyne
Inspiring
June 25, 2020

Just to make sure - did you purchase 1 named license or 9?  Each named license can only be used by 1 person.  

Participant
June 25, 2020
Thanks for this. Yes it was only 1 licence but the Adobe site says that 1 licence is for 1-9users. So I presumed that the 1 licence would allow 9 people in the organisation to use this licence (as users) separately??
mariahweyne
Inspiring
June 25, 2020

No, 1-9 user refers to the price level.  Each license can only be used by 1 person unless you purchase transactions which has unlimited users.