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PDanos
Participant
October 17, 2016
Answered

Adobe Sign Trial - Can't add users

  • October 17, 2016
  • 2 replies
  • 932 views

I started a new Adobe Sign Enterprise Trial. I was able to add a user, but I'm having errors adding 2 more users, even though it states that I can add up to 10.

Account > Users > Create a New User

I add the mail, first and last name, and it says:

You cannot add that email address to your account.

This topic has been closed for replies.
Correct answer AadeshSingh

Hi PDanos

You need to get the domain white-listed for the users you are trying to add.

Please contact our Support team with the users email that you are trying to add so that they can help you to white-list the domain.

Please check my private message for the details:

Regards,
Aadesh

2 replies

S
Swathi22973607czyf
Participant
February 3, 2022

Hi Team,

I can't able to login the adobe captivate, though i have license its showing trail version of 30days

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
October 17, 2016

Hi PDanos

You need to get the domain white-listed for the users you are trying to add.

Please contact our Support team with the users email that you are trying to add so that they can help you to white-list the domain.

Please check my private message for the details:

Regards,
Aadesh

vidaj26823198
vidaj26823198
Participant
March 20, 2017

Hi there,

I am also facing the same issue and there is no support team available for Adobe Sign. How can I resolve this?

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