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Participant
October 2, 2025
Question

Adobe Sign Updated resulting in text font size and formatting issues

  • October 2, 2025
  • 1 reply
  • 126 views

Hi, I'm not sure where to post this for Adobe Sign workers to see but going to try posting it here. Please also comment if you're also experiencing issues since the new update. 

 

Before when I'd send documents for signatures, the text would auto size quite nicely. Now when I send it and chose auto for the font size, it will either become so tiny it's illegible, or it'll be a decent font size but the text will be cut off at the end.... 

 

to remedy this, I chose the font size, but the size it shows when I'm entering the info, is not the size it shows on the final document.... 

1 reply

Meenakshi Negi
Community Manager
Community Manager
October 2, 2025

Hi Kalei5FD2,

 

Thank you for reaching out, and sorry about the trouble caused.

 

We have checked that you are using the Adobe Sign Enterprise plan. This is something that experts can check and share the correct information. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3VMJWE9.

Let us know if you need any help.

 

Thanks,

Meenakshi