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J
j_d_m81262910
Participant
August 9, 2017
Answered

Adobe Sign - want to delete signer

  • August 9, 2017
  • 3 replies
  • 27680 views

I sent a document out requesting two signatures plus mine.  I signed and so did one of the parties.  That is good enough.  How do I get Adobe Sign to file the document without the other signature?

    Correct answer Meenakshi Negi

    I don't see an option to do this- can you share the process for that? 


    Hi Andrew_Hayes4443,

     

    Thank you for reaching out.

    If you are looking for the steps to upload the signed document, please refer to the steps as suggested in the following help document: https://adobe.ly/4moXCBb. 

     

    Let us know if you are looking for something else.

     

    Thanks,

    Meenakshi

    3 replies

    T
    talented_sincerity2893
    Participant
    January 22, 2025

    How sad it is to see this nearly 8 year old post marked as solved and the solution is a work around that doesn't actually help!? I would have expected better from Adobe. Just implement the feature please!

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      January 24, 2025

      Hi talented_sincerity2893,

       

      Thank you for reaching out.

      As the feature is not available, you may share your suggestion with the product team via the following page: https://adobe.ly/40sSYs0. 

       

      Thanks,

      Meenakshi 

      L
      lanis36876859
      Participating Frequently
      October 9, 2019

      Hi there,

      I have recently been reading Adobe Sign Community and other related-sites.

      This thread started more than 2 years ago and still no progress on this Delete Signer capability.

      Adobe Sign makes it hard for Users to Edit/Amend an 'In Progress' document.

        D
        Diane25568946vkfk
        Participant
        August 18, 2022

        What a useless program. YOU CANNOT DELETE A SIGNER. You have to redo the entire document. DocuSign is much better

          ICAB Incubator
          ICAB Incubator
          Participating Frequently
          June 23, 2023

          Yes.

          It's a real bummer not te be able to delete a signer once you started the process.
          Redoing the whole procedure just isn't an option because you can't just go around waisting other peoples time.
          Some of the signatures on my document are facultative.

          "Why do you include them in the first place?!". Well...that is becaus you still want to give the opportunity to the people to sign off.

          SO PLEASE ADOBESIGN: fix this. Thanks!

            J
            j_d_m81262910Author
            Participant
            August 16, 2017

            I called Adobe Sign Support before I posted this question.  Support told me to post it here as "their" experts would reply and the person I was talking to at "Support" couldn't help me.  So far none of those "experts" have chimed in.  Seems to me that "support" for Adobe Sign is pretty much non-existent.

              MichaelKazlow
              MichaelKazlow
              Legend
              August 20, 2017

              You cannot remove the signer. The best work around if you do not want to redo the entire document process is to use the replace signer capability and use your email address and sign the third unnecessary party.

              laba95010560
              laba95010560
              Participant
              September 4, 2018

              I also have this question, but tried replacing signing with my own email. Adobe sign says "cannot replace signer with your email"

              Any other ideas?

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