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j_d_m81262910
Participant
Aug 9, 2017 6:28 PM UTC
Answered

Adobe Sign - want to delete signer

I sent a document out requesting two signatures plus mine.  I signed and so did one of the parties.  That is good enough.  How do I get Adobe Sign to file the document without the other signature?

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    May 20, 2025 12:30 PM UTC

    I don't see an option to do this- can you share the process for that? 


    Hi Andrew_Hayes4443,

     

    Thank you for reaching out.

    If you are looking for the steps to upload the signed document, please refer to the steps as suggested in the following help document: https://adobe.ly/4moXCBb. 

     

    Let us know if you are looking for something else.

     

    Thanks,

    Meenakshi

    View reply

    24 replies

    talented_sincerity2893
    Participant
    Jan 22, 2025 12:52 PM UTC

    How sad it is to see this nearly 8 year old post marked as solved and the solution is a work around that doesn't actually help!? I would have expected better from Adobe. Just implement the feature please!

    Translate
      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      Jan 24, 2025 1:29 PM UTC

      Hi talented_sincerity2893,

       

      Thank you for reaching out.

      As the feature is not available, you may share your suggestion with the product team via the following page: https://adobe.ly/40sSYs0. 

       

      Thanks,

      Meenakshi 

      Translate
      lanis36876859
      Participating Frequently
      Oct 9, 2019 6:41 AM UTC

      Hi there,

      I have recently been reading Adobe Sign Community and other related-sites.

      This thread started more than 2 years ago and still no progress on this Delete Signer capability.

      Adobe Sign makes it hard for Users to Edit/Amend an 'In Progress' document.

      Translate
        Diane25568946vkfk
        Participant
        Aug 18, 2022 4:14 PM UTC

        What a useless program. YOU CANNOT DELETE A SIGNER. You have to redo the entire document. DocuSign is much better

        Translate
          ICAB Incubator
          ICAB Incubator
          Participating Frequently
          Jun 23, 2023 11:35 AM UTC

          Yes.

          It's a real bummer not te be able to delete a signer once you started the process.
          Redoing the whole procedure just isn't an option because you can't just go around waisting other peoples time.
          Some of the signatures on my document are facultative.

          "Why do you include them in the first place?!". Well...that is becaus you still want to give the opportunity to the people to sign off.

          SO PLEASE ADOBESIGN: fix this. Thanks!

          Translate
            j_d_m81262910Author
            Participant
            Aug 16, 2017 4:24 PM UTC

            I called Adobe Sign Support before I posted this question.  Support told me to post it here as "their" experts would reply and the person I was talking to at "Support" couldn't help me.  So far none of those "experts" have chimed in.  Seems to me that "support" for Adobe Sign is pretty much non-existent.

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              MichaelKazlow
              MichaelKazlow
              Legend
              Aug 20, 2017 5:15 PM UTC

              You cannot remove the signer. The best work around if you do not want to redo the entire document process is to use the replace signer capability and use your email address and sign the third unnecessary party.

              Translate
              laba95010560
              laba95010560
              Participant
              Sep 4, 2018 3:38 PM UTC

              I also have this question, but tried replacing signing with my own email. Adobe sign says "cannot replace signer with your email"

              Any other ideas?

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