Skip to main content
J
Joppy5E3A
Participant
July 20, 2023
Question

Adobe Sign Webhook Delay

  • July 20, 2023
  • 1 reply
  • 367 views

Hi,

 

We recently experience a delay when receiving the webhook from adobe. For example when the user has signed the agreement, we received the webhook for that event 5 minutes after that. Is there anything change on Adobe that might causing this issue?

 

Thanks,

Joppy

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 31, 2023

    Hi Joppy5E3A,

     

    Thank you for reaching out.

     

    It seems that you are using the Adobe Sign Enterprise plan. As you have a question related to Webhooks, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

    Hope the information helps.

     

    Thanks,

    Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices