Adobe Sign without E-mail

Forum|Forum|3 years ago
January 4, 2023
2 replies
5350 views

We are in the process of setting up Adobe Sign to integate with Dynamics 365 online. One of the ways we are attempting to use Adobe Sign is to initiate in-person signing.

The question that I have is, is it possible to initate an Adobe Sign agreeement if the receipient does not have an e-mail address?

atsmusz_as_dsEng

Adobe Employee

You can't create an agreement or add a recipient without an email address. You can use a "dummy" address, and if sending through API (as the Dynamics integration does) where you have the agreement ID, you can use the API to get the signing URL and deliver it to the signer/s via some other method.

This is not a best practice since part of what makes e-signature valid is that it uniquely identifies the signer (the email address) in the audit trail and ostensibly shows they are the signer because they should be the only person with access to that email inbox.

With Dynamics and other integrations, there are a couple of ways to get the signing URL and or use in-person signing. One way would be to use the Adobe Acrobat Sign mobile app logged in as the sender, which allows for in-person.

Aaron Smusz - Data Science Engineering - Adobe Acrobat Sign

W

WeatherWise

Participant

Yes, but I'm using this to make my life easier and make life easier for my customers. For decades and decades of getting customer signatures on paper, not one time have I ever been given a problem because I don't have their email or vice versa. I'd much rather use adobe acrobat to receive signatures seeing as I already pay for it, but I also don't want to have to absolutely need a customers email in order to receive a signature. Is there a way allow a customer to sign a form on my ipad without having their email? Or is this something I'm going to have to use a 3rd party signature app for?