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Molly25206469tkat
Participant
July 11, 2022
Question

Adobe Sign Workflow Unsupported

  • July 11, 2022
  • 1 reply
  • 1060 views
Hello I had this message pop up recently when creating a workflow and now I can not access it.
"Cannot open this workflow because it is either corrupted or contains features not yet supported.
To edit or customize this workflow, please contact your CSR."
I have since created another workflow compromised of the same documents, so I went to delete the old workflow and I cannot even access it anymore to delete it. Can someone please let me know if they know what is going on and how to resolve it? 

    1 reply

    D
    defaultzjyr769hszr5
    Participant
    May 2, 2023

    @Molly25206469tkat ,

     

    Did you ever get around this? I am experiencing the same exact issue. I was wondering if this was a known issue with a fix before I opened a case with Adobe.

     

    .

    M
    Molly25206469tkatAuthor
    Participant
    May 2, 2023

    I wish I had an answer for you, but no, we never resolved this. We ended up just leaving it and moving on with the new one we created. 

     

    I wish you the best of luck trying to solve the issue. 

    D
    defaultzjyr769hszr5
    Participant
    May 2, 2023

    @Molly25206469tkat,

     

    Thank you for your prompt reply and good wishes. I will go the Adobe Support path. 🥲

     

    Let's see where that leads me.

     

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