AdobeSign integration with Salesforce not compatible with the Spring '25 release

Question

Over the weekend, our Salesforce sandboxes were upgraded to the Spring '25 release and we received this email -- due to the integration with Adobe Sign.

Anyone else encounter this and/or know when a version that is on API 45 or later will be released?

Meenakshi_Negi · Answer

Hi Rhonda - CRMDR,

Thank you for reaching out.

We have checked that you are using the Adobe Sign Enterprise plan. As you have an API-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/4hhs2m6.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/4aI36l5.

Thanks,

Meenakshi

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