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lolianne
Participant
May 8, 2020
Question

Adobesign integration with Sharepoint Online

Hello. I'm having problems using Adobesign in Sharepoint online. Its already installed but whenever i open it there is an error. Do i have to do something in Sharepoint or in Adobe? 

 

Error Link: 

 

https://sharepointonline.echosign.com/static/error.html?Code=INVALID_USER_PERMISSION&RequestId=18699c7b-55a4-44a4-b95b-be3350229c2a&CorrelationId=18699c7b-55a4-44a4-b95b-be3350229c2a-1&SPLanguage=en-US

 

 

 

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1 reply

Adobe Employee
CSM_Shannon
Adobe Employee
May 8, 2020

Hi, 

Users of the Adobe Sign in SP must be added to either the default Owners or default Members group of site, and they must have at least Edit level permissions.

Visibility to the Adobe Sign UI is predicated on user authority:

  • The Adobe Sign Admin UI is exposed to the user when: 
    • The user is present in the AssociatedOwnerGroup
  • The Adobe Sign standard user UI is exposed when: 
    • The user is present in the AssociatedMemberGroup

The solution does not work for users only in the Visitors group.

 

Here is some more information around permissions - https://helpx.adobe.com/sign/using/microsoft-sharepoint-installation-guide.html#Users.  

 

Have a nice day, 

Shannon 

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