AdobeSign sending issue - 1st signatory not receiving agreement for signing; cannot send reminders

Hi there,

I am having a bizarre problem with sending out an agreement for signing using Adobe Sign. I usually send agreements to 2 x signatories, I then approve, and it goes the the next 2 x signatories. In this instances for some reason the 1st signatory has not received a request to sign. I can see in my "In progress" dashboard that MY NAME is listed in the "Recipients" section where usually the first recipients name that has to sign first usually is quoted. It makes it seem like there is something that I have to action before it will be sent to the signatories. I have tried "sending reminders" however the first signatories name does not come up in the "active parties" to receive a "right now" reminder....it says those reminders can only be sent to active or completed recipients but the only recipients that show up that I can send that reminder to are the people CC'd on the agreement. I am very confused and have tried "mofiying" the agreement to no avail. I have also tried adding "alternate recipients" to the first signatories email address in case that would work but it hasnt. f I have to cancel and redo this agreement it ruins the time stamp audit trail of when the agreement was sent (as for this particular agreement, it needs to have 14 days between being sent and completed). Please help me desperately to resolve this issue that I have tried and tried and tried to problem solve!