Adobesign: unable to sign due to failed login

Forum|Forum|1 year ago
March 12, 2025
1 reply
398 views

With the Company profile I am seeing this when trying to sign in

With the personal account I see this:

Loggin into my Adobe account using MS SSO iI can see that I have both a private and a company profile with the same organization

Logging in with my same E-Mail + password without using MS SSO I can see yet another Organization associated with the same mail address.
Can you somehow clean up this? I have been unable to sign very relevant contracts for a while now and this really upsets my customers (and me).

How to sign

Amal.

Legend

Hi there,

Hope you are doing well and thanks for reaching out.

Please go through the steps shared in the help page (https://adobe.ly/421uzvp) and see if that works for you.

Let us know how it goes.

C

Christian36742716y7mnAuthor

Participant

Your link didn't help. It requires me to log in to adobesign, which doesn't work - see the original message.
My logins only work with https://account.adobe.com/
Here, again, from adobesign:

and the other messages in my original post.
https://account.adobe.com/ doesn't have a "Contact Support", no phone number, no e-mail.
That's why I try to find help here bc I have no other way to get in contact with someone from Adobe.
And btw there are a few more people affected in my organization.
Please PM me.