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V
Village of255268004rt7
Participant
August 17, 2022
Question

After signature, the fillable PDF is emailed as an attachment. Can the attachment not be sent?

  • August 17, 2022
  • 1 reply
  • 379 views

After a fillable PDF form is completed and signed, an email is generated for me and the person filling out the PDF form. This seem to be insecure as an attachment. Can the attachment be removed to force each person to view the attachement through Adobe?

 

Thank you, Dan

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1 reply

V
Village of255268004rt7Author
Participant
August 25, 2022

After discussing with Adobe support, I don't believe this is possible. I'm told it goes through a secure channel within Adobe. But once it get put on and email and the PDF is attached, its in the clear. So I'm not confortable sending PDF's with sensitive data.

 

Anyone else have a solution or idea?

Meenakshi_Negi
Meenakshi_Negi
Legend
August 29, 2022

Hi Village of255268004rt7 ,

 

Thank you for reaching out.

 

It seems that you are referring to the PDF attachment sent via email to each signer and sender after all the recipients sign the document.

It is possible to disable the PDF attachment. However, the feature is not available with your current plan.

The option to remove the PDF attachment is available with the Acrobat Sign Team, Business, and Enterprise plan.

Check the screenshot for reference:

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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